PECT is an independent charity that is helping to protect and enhance the environment. Our vision is for Sustainable Places. By this, we mean that: the natural environment is healthy, communities are involved in their area, health and well-being is improved for all, resource use is responsible and doesn’t compromise the needs of others, now and into the future. We champion sustainable practices in order to leave a lasting legacy for future generations.
Purpose of role:
You will be carrying out home visits to households in South Kesteven, Peterborough, Huntingdon, and Fenland, assessing energy needs and offering tailored advice to help residents stay warm during winter. You will support households to reduce their energy costs and maximise their income and become more energy efficient.
You will provide independent advice to residents on the most appropriate energy tariff, providing help, advice and access to energy comparison services. If appropriate you will signpost and support households in applying for Warm Home Discount and other benefits. You will identify and work with local partners to generate referrals and support events.
Full training and support will be provided as part of the role.
Between 20-40% of your time will be required to provide project support across a range of other projects in PECT’s 4 key areas of focus – the Natural Environment, Health and Wellbeing, Education and Responsible Resource Use. The time commitments will be based on season and project demand, so a flexible approach is needed.
Based: This position will be based at PECT’s offices: The Green House, 4-6 Cowgate, Peterborough, PE1 1NA with travel around the local area for project delivery.
Salary (per annum pro rata): Between £21,000 and £22,500 based on experience.
Closing Date for applications: 23rd August 2019
Interview Date: Week commencing 26th August 2019
Start Date: TBC
Hours/Week: 37 hours
Work outside normal hours: One evening per week and one Saturday per month required for the Warm Homes element of role, other evening and weekend work may be required on occasions.
Reports to: Health and Wellbeing Lead
- Provide door to door energy advice to a targeted number of households – completing fuel poverty assessments, undertaking energy surveys and developing individual action plans for the families of each household.
- Ensure the home is energy efficient by reporting all maintenance issues affecting energy use (e.g. drafts, insulation and leaking taps) to housing associations/council, if relevant. Provide advice on how to report rogue landlords if necessary.
- Ensure residents are equipped with skills and tools to reduce their energy bills by providing advice on fuel management and reducing energy use.
- Provide practical advice on available energy efficiency grants and support with grant applications if needed. Ensure families are on the most appropriate energy tariff, providing access to energy comparison websites to demonstrate to families the money they could save and support switching as appropriate.
- Order and distribute ‘Energy Packs’ with information and goods relating to energy saving.
- Develop partnerships with third sector to ensure project sustainability.
- Provide advice and guidance on water tariffs and any other relevant utility savings.
- Deliver energy efficiency briefings at community events to educate and embed knowledge and build community cohesion.
- To deliver presentations on Fuel Poverty and other relevant topics at forums if and when the opportunity arises.
- Carry out follow up surveys after initial visit with tenants to record behaviour change.
- Provide training to front line staff to enable them to offer basic energy efficiency advice to their tenants.
- Assist Marketing Manager on promotion including leaflets, events, website and social media.
- Support other PECT business and environment initiatives by working on other projects as required.
- Seek opportunities to develop new/extend existing work and income streams for PECT. This could be through project development, fundraising and/or partnership working.
You will have interest in working with residents on fuel poverty and energy management and be keen to work across a broad range of environmental challenges relating to communities and education. You will be eager to meet the challenges of the projects you will be working on and be happy to hit the ground running. You are the kind of person that is known for building relationships, multi-tasking and meeting deadlines. You can think on your feet and use your initiative whilst ensuring the project is kept on track to meet targets and funder requirements.
- Ability to adapt to a range of project work.
- Quick and willing to learn new skills across a broad range of sustainability and environmental topics.
- Excellent communication skills extending to colleagues, the public and key stakeholders.
- Understanding of the importance of holding key relationships with stakeholders.
- Demonstrable experience of meeting challenging targets.
- Experience working in a customer service or advisory role.
- Excellent word processing and IT skills, including knowledge of the Microsoft Office software package.
- Ability to carry out a job which involves a lot of walking and some lifting/carrying.
- Must hold a full driving licence and have access to a car.
- Ability to travel throughout Peterborough and beyond, including Fenland and South Kesteven.
- Excellent administration and customer service skills.
- Being able to self-start and self-manage.
- Must be a team player but also able to act independently and use own initiative.
- Ability to manage multiple tasks at one time.
- City and Guilds level 3 in Energy Awareness or equivalent.
- Understanding of the principle of good customer care.
- Budget management experience.
- Experience of managing Funder relationships and the ability write and present clear and concise reports on time.
- Previous experience of providing training for others.
- Experience of organising and running public events.
- Experience of providing telephone advice and follow up surveys.
- Project management experience of community projects.
Apply for this role
For more information about the role please read the Project Support Officer Role Profile. Please send a covering letter and CV to firstname.lastname@example.org. We prefer to receive applications electronically; however, we understand not everyone has access to the internet, therefore, you can also post your application to the address below.
You may be contacted for a brief telephone interview before the formal interviews. If shortlisted for interview you may be required to prepare a presentation or complete a brief task, relevant to the role, as part of the interview.
If you have any questions about this role please contact Shannon Wells, email@example.com or call 01733 568408
Postal address: The Green House, 4-6 Cowgate, Peterborough, PE1 1NA
For some activities, such as working directly with children on a regular basis, a DBS check may be required.