Energy Advice Service

Would you like to cut household bills and keep your home warm for less?

We can support you to maintain a warmer home, so you can experience the associated health benefits and reduce energy bills, in particular over the winter period.

If you live in Fenland, Huntingdonshire, Cambridge City or East Cambs, PECT (working in partnership with Cambridgeshire ACRE) can help you with its Cambridgeshire Home Energy Support Service thanks to funding from the Energy Industry Voluntary Redress Scheme. PECT is also offering this service to residents in Cambridge City in partnership with Cambridge City Council.

Quick tips to get you started

Read our Home Energy Guide to implement quick tips around your home to save energy, water, money and time.

DOWNLOAD OUR HOME ENERGY ADVICE GUIDE

How to access the service

FOR RESIDENTS in Fenland, Huntingdonshire, Cambridge City or East Cambridgeshire:

BOOK A CALL DIRECTLY ONLINE:

BOOK A VIRTUAL CALL

Energy Advice Referral Form

Use our online referral form to refer yourself or someone else for advice from our team.

REFER YOURSELF OR SOMEONE ELSE

or… call us on 0800 8021773, email [email protected]

They always respond in a timely manner and investigate different funding options to suit the individual. The advisor has kept me, and my Service Users updated throughout the whole process, from finding a suitable grant through to it being awarded. – Ann Chapman, Age UK Information and Advice Officer.

“I was initially unsure of the suggestion for an air source heat pump, but I’ve been reassured and now feel confident in following the advice provided through my conversations with the installer and the PECT energy advisor. I find the new heating system excellent, very warm, and it’s set-up so that it is very simple to use.” – Mrs D.

“We express our thanks for the energy advisors support with our case, especially helping us to communicate with our energy supplier and grant funding to help with clearing debt.” – Mr and Mrs B.

“The team are very knowledgeable, polite, and helpful. I know my Service Users was very grateful for their help.” – Ann Chapman, Age UK Information and Advice Officer.

“Honestly, just thank you so much for your help. I really appreciate it. It has taken such a huge pressure off of me and I am now able to support my family better in other ways.” – Amber

For Community Organisations, Referral Partners, and Frontline Workers…

Fuel Poverty Frontline Worker Training

We can deliver free online training designed specifically for frontline workers based in East of England supporting vulnerable and low income households. This training will equip you with the knowledge needed to make a difference in the lives of those struggling to afford adequate heating and energy.

During this session, you’ll learn about fuel poverty and how to identify and support individuals and families affected by fuel poverty. Our trainer will provide practical tips and resources to help you effectively address this critical issue.